I cannot speak highly enough of this company and everyone who works there. There is no doubt our sofa and chair were expensive, and its easy to be put off by this if that’s all you are looking at but you really do get what you pay from when you do business with this company. Not only is the product fantastic, sturdy and likely to last a lifetime, their customer service is outstanding. They held on to our sofa (at no cost) for several months whilst we were waiting for our house to be built and their staff even helped us to pick the right carpet to match everything together. I’ve rated them 5 stars, if I could give them 10 stars I would.