JCN
Bought a new XPS 8930 mini-tower desktop on 11/24/2017. Want to add a 2nd INTERNAL hard drive? Good luck. 2 chats, 3 calls, one bogus 888 number, 3 countries, 2 calls to Costco concierge: ZIPPO! There are NO PARTS (mounting tray and cable adapter) to connect a second HD to the already existing cables inside the "TOOL-LESS" case. No date on availability, no info, nobody knows anything. I hope Dell is not into running your company's supply chain, cloud service or selling self-driving cars because right now they could not drive themselves out of a wet paper sack! Their excuse was that it was a very new model! Yep, some designer must have have figured out how to shave 5 cents off of whatever parts the previous generation of models used to connect HDs, and so now there are no NEW PARTS to match up. Marvelous!
6 years ago
Read Dell Reviews
Dell has a 1.2 average rating from 1,020 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial