Rikki Wilks
I purchased a gift card at Christmas for a family member in 2019 for them to create a sign in their own time. I was Informed that the Redemption code on the gift didn’t exist and so I emailed the info team to see if I could get this problem sorted. After a very long wait, I was told the code would work if tried again. After going through the whole process and entering the code once again, another message informed me that it still did not exist. I again emailed back to inform the info team that the problem was still happening. This was back in September 2020. Since then I have heard nothing. I have followed up with another email asking if anything has been done to rectify this situation and still no reply. Not even a email to acknowledge that my email has even been received. I’m fuming that the communication from start to finish has been appalling and I’m fuming that I have a family member without a sign at the bottom of her driveway. I’m still waiting for a reply to see if I can 1. Get another code or 2. Get a refund
5 months ago
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Design A Sign has a 3.51 average rating from 437 reviews

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