Mr Daniel D
Booked a holiday, order confirmation contained the following two issues: 1) wrong type of room (booked and paid for a more expensive room). 2) incorrect price (which has been taken from my credit card!). Context: An agent called me regarding changing flight carrier, which worked out cheaper. I accepted this however the reduction was not reflected on the order confirmation nor has a refund been processed on my credit card. Called and emailed to raise this, am yet to receive a reply (aside from a generic acknowledgement).
6 months ago
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