Glenn Bowering
Promised 24 hour delivery. However, I received a notification that the delivery was going to be about 28 hours. If this had been true, it would have been fine. Unfortunately the delivery company claimed that Devine Funerals didn't hand over the package on time and so wouldn't be able to deliver until after the Bank Holiday meaning that the funeral stationary I had ordered wouldn't arrive until after the funeral. No one from Devine was available to help because it was the weekend - curious for an online business! I spent my weekend on the phone to the delivery company and driving around different depots in South London desperately trying to find by delivery. It was an incredible harrowing experience which came at a very difficult time. I think Devine should give some thought to whether they are an online business or not and spend some serious thought on what customer support looks like for an online business. Next time, I'll just go to a print shop on the high street. Lesson learned!
4 months ago
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Devine Funeral Stationery has a 4.91 average rating from 1,238 reviews

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