This company is basically a scam, and I would not recommend anyone to use their service. I placed another and it was supposed to be completed in 4 days, then after that time passed, i check with them and they said to wait. I waited 10 more days, and still nothing. They keep saying we are working on it, and give you no timeframe. When I asked for my refund, they were like we will refund second installment, 1st installment was something like 'eligibility' check! I was like what eligibility? I knew what the problem with my phone was, and did I have to pay $29 for them to tell me??!! Anyway, I have not even received the 2nd installment fee....please don't use these guys...total scam.