First, the website made me pay $20 without clearly stating that there will be more charges (Order ID 10984268). Seconds after making that payment, I am asked to pay $37 more with the guarantee that the phone will be unlocked and there will be no further charges. This is clearly a deception. Second, even when I paid another $37 for unlocking (Order ID 10984274), the service was not delivered. I was told that a special service is required (premium service) and this time again it was mentioned that phone unlock will be guaranteed and there will be no further charges. I had clearly read the terms and conditions, and refund policy and those never said that the phone must not be in-contract. If my phone contract was already over, why would I bother using services like these? I can contact my service provider, and ask them to unlock my cell phone. Also, at that time, I got a message that I should use to check my IMEI before ordering premium service Third, even after paying more $30 (Order ID 10988924) for premium service, the service was still not delivered, giving me the same message that more premium service required. The error message this time was my phone is in a contract and blacklisted, and this time it referenced website instead of swappa. Why didn't the website mentioned in the first place that people should use before they start paying the first initial $19? Why didn't the website mention that they will require more and more money at every step and they will never deliver the service? Please explain how is your service not a scam?
2 years ago
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