Rating: 1/2 a star for service & 1/2 for product quality. I’m sure you have many happy customers - but unfortunately I am not one of them. My experience I placed and order on 10 Dec. (I do appreciate the run up to Christmas must be hectic). I didn’t receive an order confirmation email. The original date Stated before I placed the order passed - no delivery. I phoned in and was promised a delivery date definitely before Christmas. Christmas came and went. The website had a status completed. I heard nothing from Doodletogs. Another call in on around 6th Jan to be told - ‘no the order isn’t complete - we are out of stock with the cap colour and only one of the two had been printed’. I suggested the cap colour be ordered. I then received the order a few days later. But the quality was shocking - How did it ever pass QA? The logo printed on the first one was barely passable - the second one isn’t even remotely straight. I’m not happy with this at all and I would like someOne to get in touch!!
1 year ago
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DoodleTogs has a 4.52 average rating from 1,163 reviews

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Alice, Customer Support

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