DoorDash stole my money. Ordered through a restaurant website. One hour later I got notification that my order had been delivered. It didn't get delivered to my house. Called Doordash and was told they would have to contact the restaurant and the restaurant would have to issue the refund full refund including fees and tip. Waited 48 hours for an email that never came. Contacted Doordash again and was told the same thing. This went on for a week. Then someone at Doordash told me I was now on gold level support and I would receive email within 5 business days. No email arrived. Contacted Dorrdash again, (it's now been 17 days since Doordash stole my money) and was told that I would have to contact the restraint. I did and was told that they only keep CC info for 16 days and it had been longer than that. I finally got them to agree to refund the price of the meal but they couldn't refund DD fee or tip. I will never use DoorDash ever again. This has been a nightmare. They stole my money and seem to think I should just deal with it.