BEWARE! DoorDash will not provide the services you pay for if you prepay for the one year membership, shall you simply move less than two miles away, which is still in the prime area of their delivery area. I have tried for weeks to get deliveries to the new address and Door Dash will not pull up the address, which again is in the prime delivery zone at apartments directly off the main road in the city. I have given up on Doordash performing delivery services I have already paid for and asked for a refund of the 9 months left that I prepaid for. Doordash refuses. I sent this argument to the BBB along with screenshots of the conversations with doordash “agents” basically telling me that Doordash knows they are cheating me and there is nothing they can do about it and I can still “enjoy” their services until February of 2025, of which I have already paid. Again, I confirmed one cannot “enjoy services “ that a business refuses to perform. Hopefully the BBB can light the fire and get DoorDash to private a refund since they refuse to provide the services. Since reporting to the BBB, I had three calls back to back to back that I finally answered that ended up being what sounded like an elementary aged child from Doordash (in her home with children screaming and tv blasting) that barely could speak English and only knew the line “refresh your app” and couldn’t understand anything I had to say. Thankfully we have BBB to protect customers. Beware of Doordash and prepaying for their services. They are a scam.
1 month ago
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DoorDash has a 1.3 average rating from 21,609 reviews

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