completely terrible customer service, comlpetely terrible service. THEY WILL TELL YOU A 20 MINUTE WAIT AND YOULL WAIT AN HOUR AND THEY WILL TELL YOU "TOUGH LUCK" ... FOR THE THIRD TIME IN A ROW I ORDERED FORM DOORDASH AND TODAY, I ORDERED ICE CREAM FOR MY SON AND A MEAL FROM MCDONALDS, THINKING IT WOULD BE QUICK AND EASY AND I COULD FINISH STUDYING. NOT ONLY DID THEY SAY TWENTY MINUTES AND IT TOOK OVER AN HOUR, BUT HIS ICE CREAM CAME COMPLETELY MELTED, COMPLETELY, COMPLETELY COMPLETELY COMPLETELY MELTED, THE RECIEPT SAID THE ORDER WAS MADE AT 410, IT DIDN'T GET TO OUR DOOR UNTIL 515 PM OVER AN HOUR, THE FRIES WERE COMPLETELY COLD ALL OF IT WAS INEDIBLE. THE SODA HAD SAT FOR SO LONG THAT IT WAS WARM AND THERE WAS ZERO ICE IN THE SODA. SO FOR MY 30 DOLLAR ORDER THEY OFFER TO REFUND ME THE ICE CREAM AND NOTHING ELSE, I SAID "HAVE SOMEONE COME PICK THIS UP AND I WANT A FULL REFUND THIS IS BEYOND RIDICULOUS THAT YOU GUYS WOULD BRING ME A COMPLETELY MELTED ICE CREAM AND TELL ME I HAVE TO PAY FOR IT, IT WENT STRAIGHT INTO THE TRASH. WE ORDER FROM DOORDASH ALL THE TIME, WE NEVER WILL AGAIN. NEVER. SAVE YOURSELF THE HASSLE AND JUST GO GET IT. THE CUSTOMER SERVICE ONCE YOU SAY YOUR NOT HAPPY WITH THEIR MEASLY 5 DOLLARS ON YOUR 30 DOLLAR ORDER THEY DICONNECT YOUR CHAT AND YOU GET NO HELP. RIDICULOUS.