I used Door Dash for the first time a few weeks ago. The order and delivery were fine. Yesterday, I had a $9.99 charge on my card for Door Dash Plus. I didn't authorize the charge, and I didn't receive an email that I was enrolled in it. Also, when I went to my account, it showed that I wasn't signed up. I attempted to chat. The wait times said less than one minute for over 20 minutes. An incompetent foreigner began the chat. I explained the issue. The agent continued to ask me about the delivery charge. I escalated the complaint. I received a call from another incompetent agent. I disputed the charge with my credit card company, canceled the card and had another one reissued. And, I won't be dealing with them again. Grubhub is the best; and, the least expensive. And, credit cars information is safe!