Horrible!!! I had placed an order with them order was not only wrong but cold. Instead of a refund I was given a"credit" that would apply to my next order. Fast forward next order not only wrong but over charged!!! Never received a refund for either of us to the credit from my previously messed up order or the money they charged off my acct for a simple $7.00 meal from Taco Bell. It cost $25 to get a wrong order from taco Bell and $22 for a wrong cold order from Jim and Nick's. This company is horrible!!! Instead of giving me my money back on my card. They keep putting it as a credit on this damn app. I will never use this site again and will caution any and every single person I come across against them.