Very fast at paying out money when they make interest but when they owe out a tiny refund they take months. Currently 7 weeks with daily chaser phones calls+emails being ignored (Abhishek Bhasin was meant to be calling me urgently or emailing since last Thursday but hasn't bothered). Team leaders managers do not take escalated calls and if they do, they do not take ownership and everything will be actioned "within the next 24-36hrs", I've been quoted this everyday for the last week or so. Substandard service and plenty of companies who look after their customers properly.
1 year ago
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Drafty has a 4.68 average rating from 769 reviews

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