Horrid company to deal with. Product (large summerhouss) sub-standard with warping timbers and windows/doors that won't open/close. Complete lack of any proper customer service as they hide behind a wall of e-mail and their own terms & conditions. In summary, once they're paid they wash their hands of you. Appalling sales tactics, pushy sales staff and unsolicited calls telling you the prices will be going up. Check out the number of 1star and 2star reviews on TrustPilot, it will shock you what people are saying. Blames customer for problems. **PLEASE NOTE** The only way we are ever going to get Dunste to sort themselves out is if we post videos of our problems and sub-standard products on YouTube. There are a few already so get filming and uploading. It only takes 5 minutes and is quite therapeutic.