The worst company to deal with EVER. NEVER buy anything from this bunch of cowboys. As everyone else has said, quick to take your money and then will do nothing to help. I had terrible problems with the delivery. Including being told if I wanted a 5/6ft double glazed unit delivered I'd have to get it off the van with the delivery driver. It was ridiculously heavy and I am not a particularly strong woman. Two months after spending about 7K on my cabin the door won;t lock. They have basically done nothing to resolve the situation. The whole unit is bent, but apparently that is not their problem. I run my business from my cabin with expensive equipment. I have to lug it up every night to the house now. I went for a more secure cabin and I have ended up with the complete opposite. A company where you can't even call their customer service line, is absolutely ridiculous. Apparently you have to physically go there. When you have two jobs and a child with special needs a two hour round trip and a meeting with my son is just not do-able. They are rudest and most incompetent idiots I have ever come across. My cabin still doesn't lock and I can't seem to get a resolution.