Anonymous
We purchased the Valiant 350 and loved the look of it on the company website. What a depressing disappointment it has turned out to be. This Summerhouse is supposedly guaranteed for 10 years. REALLY! The pressure treated base wood has partially rotted thru. Therefore upon stepping in thru the doors the wooden floorboards completely caved in and splintered underneath our feet. We are now in the process of lifting nine lengths of flooring which splintered and will have to be disposed of. Then trying to cut out a large section of the rotted base timber and try and replace with a new pressure treated length. We are then left with the problem of refitting the section of tongue and groove flooring in a mid section of the floor which is thankless and difficult task. Added to this the back wall of the summerhouse leaks as the boards have shrunk and the gaps are almost an inch wide in several places. The wood is very poor quality and has no strength. The glass at the bottom of two of the doors is exposed as the bottom of the doors have rotted. We have done nothing but paint and re-paint several times using the paint recommended and purchased from Dunster House.We have spent more time worrying about trying to make this waterproof and repairing a completely rubbish product than being able to use it. After spending over £2000 plus the cost of the labour we haven't had a moments peace. Please look elsewhere before parting with your money as we were taken in by the pretty advertising.anna
2 years ago
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Dunster House Ltd has a 1.67 average rating from 89 reviews

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