These play systems are not suitable for children over the age of 8 and are not easy to anchor into the ground. We bought the MonkeyFort Woodland Climbing Frame for my children aged 9 and 11. This product says it’s suitable for ages 3 to 14. The swing seats are tiny and my children can’t sit in them comfortably. When contacting Dunster House to ask what they can do for us - they have refused to accept that the seats are too small, despite us sending them photos, and have refused to send alternative swing seats unless we purchase them. That’s £660 for a swing set with no swings. We were appalled by their lack of aftercare. In addition - beware of the anchoring system. It may be more secure than a peg system - but Digging 4 x holes Half a metre deep is not possible without suitable tools - that are not supplied. Be prepared to spend more time and money anchoring the product after building. This is not the friendly helpful company they claim to be.
1 year ago
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Dunster House Ltd has a 1.67 average rating from 89 reviews

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