Security was a complete shambles. There was such a backup that staff had to stop people using the boarding pass scanners because there was no room for them in the area beyond it. People were literally jammed into each other. A staff member said you were trying to get another post opened. The point is that it should have been opened already to avoid chaos before it starts. Perhaps staff were under pressure but that was no excuse for their unfriendly, unpleasant manner, barking orders at travellers. I dread to think about the impression on foreign visitors if this was their first taste of Scotland's capital. I will avoid using Edinburgh Airport again if at all possible.
5 years ago
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Edinburgh Airport has a 3.7 average rating from 1,214 reviews

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