Flight was delayed at 20:15 by 5 hours, therefore had to stay in the airport through the night. At no point was any assistance or information offered by airport staff. We were unaware that we could get vouchers for something to eat and drink so had a very expensive and uncomfortable night. I believe that you could improve your services by having staff on hand for delayed flights to inform passenger of their rights and announcing where to find them over the tanoy system. Or even put up the recommended passenger rights posters in key areas.
4 years ago
Read Edinburgh Airport Reviews
Edinburgh Airport has a 3.78 average rating from 1,195 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial