Absolutely disgusting service! I ordered flowers for my aunts funeral. I requested them to be delivered at 12.30 (they ask what time the service is), it gets to 1pm, no flowers, there is no contact number for them, their love chat is unavailable and there is no way to get hold of them. The service goes ahead at 1.30pm, no flowers. I find out after that they were delivered aka just dropped outside the church at 11am and because no one at the church knew abojt them they got taken to the funeral Home without me knowing - I never got to see the flowers!! They didn’t call me or email or ANYTHING when delivered. When I finally got hold of them all they could say was “sorry for the inconvenience”, it’s disgusting that they would be so half hearted and rubbish on what is already a difficult day. As well as that I am 34 weeks pregnant so I did not need this stress. £54.99 for flowers I never saw, for all I know my aunt is being cremated with a cactus and eflorist “dont take photos upon delivery”. I am doing my upmost to take this further.