Terrible customer service.
We recently ordered flowers for an ill friend. The order never arrived so we contacted Eflorist and we were informed we had supplied the wrong address but said they would rectify and send out again within 24 - 48 hours. As they still did not arrive we contacted customer services and were told we would not get a refund or redelivery as problem lay with us. When I tried to explain that they had already told me they had resolved address problem (which we disputed we had given wrong address) they stopped responding both via live chat and email.
Will not be using Eflorist again!
2 years ago
EFlorist has a
3.7
average rating
from
12,286
reviews
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