Amy Winstanley
Ordered the xxl rabbit hutch and rain cover. Not impress from the start with the quality, or the service. First off, we ordered at the start of June, 2.5 weeks later, still no hutch. I called only to find out that it had been delivered and signed for at a different address. They asked if I could go and collect myself, which I attempted but locked farm drive gates prevented me from doing so. I called again and was told that another hutch will be delivered to the correct address the following day. So the next day, still no delivery, i called again, i was told it had been delivered to the correct address and signed for. It hadn't. A few days later, it was actually delivered to the correct address. Finally got the hutch after about 3.5 weeks, but no rain cover in sight. I called again, to be told that there was a problem with the deliveries and that it will be delivered the following day. The following day, still no rain cover. I called again today to be told that it will be delivered tomorrow. Fingers crossed it arrives. Shocking service for the price paid. Also the quality of the cage is rubbish. It has been used for a week and a half and it has been chewed to shreds. It won't be long before the cage mesh falls out and it has to be replaced altogether. I have said I'm not happy and haven't been from the start which was quickly brushed off and no explanation given. I do have photos but it won't let me upload for some reason
7 months ago
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Eggshell has a 4.27 average rating from 934 reviews

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