I am not very happy at all. This is a joke how I had to wait 4 to 5 HOURS for someone to come from your company. I broke down at 4:26 am on Saturday 10th of September 2016. At the end I got home at 9.40. I have attached a copy of how many calls I made to your company and kept all records for my self as well. I have spoke to different people and spoke to someone name Jack. The service was absolutely unprofessional and a joke. I did not know if they was playing games with me or joking with me when I wasn't in the mood for games. No real answers were coming out and kept saying a hour - half an hour and so on. At a stressful time when your car breaks down you need people from your company to say everything will be fine we right on the way and not say I don't know. if you guys don't know where your engineers are. How as a customer is that reassuring and how the hell are we pose to know where they are? I would never recommend and putting me under big presser and stress from this company.
4 years ago
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Emergency Assist Ltd has a 4.27 average rating from 3,385 reviews

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Alice, Customer Support

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