This was an experience I would not wish to repeat in the future. I have not offered any stars as I feel even one would be over complimenting the service provided. The initial contact was very rude and I feel that in that specific line of work your staff should be trained to be pleasant and professional no matter what type of day they are having. The lounge was over crowded and a large section was fenced off for Singapore airlines. I heard various complaints ranging from level of food available to staffs attitude. Frankly I feel that your need to rethink your training protocols and ensure the lounges are fully stocked.