Purchased a runner rug which upon delivery seemed of an acceptable quality. Within four weeks a corner began unraveling and subsequently all corners are now beginning to fray. I contacted the company who advised that because I had not reported the fault within seven days they would not offer a refund or replacement. I advised that this policy is in breach of Consumer Law, to no avail. I was advised to over sew the fraying edges This is indeed disappointing. I do not consider four weeks an appropriate time for a rug of any quality and price to begin falling apart.
4 months ago
Read Reviews has a 4.86 average rating from 214 reviews

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