Anony****
Although they were the cheapest...they wouldn't answer calls because of coronavirus...i ordered edge trims and paid for them..on the delivery day they didn't arrive...this made it awkward for the driver..when I emailed them they said they forgot to tell me there was no edge trims and forgot to refund me..this started emails going back and forward with them saying how well they had done..they also didn't answer some of the emails...customer service is awful ...in reply to your email...the refund took 17 days as in your own words you forgot to refund me and you did tell me part of the order wasn't coming but not the edge trims...if you did I wouldn't have asked the driver why the edge trims weren't coming.you did advise that I could do mitres but that was on the 3 corner parts and not on the edge trims...at no point did I receive a email saying they were not on this order if this was the case why would I ask the driver and why did I have to ask for the refund.you didn't answer all my emails and because you didnt I was sending them to emails saying don't respond.i have no reason to make this up.as for asking for more on the refund this was because you didnt inform me of the corners on the outside and not the inside which you are talking about.the extra work needed to do the mitres was the reason I asked for more of a refund as I stated if I knew I could have gone elsewhere to make it easier.i have given a fair assessment of your service and maybe 1 was a little too high...we live and learn and I certainly would not recommend your company....as I stated in the final email that was the end of it...and it would have been if you didnt send the review experience..this is the end for me..lets see if the review stays on ?
1 year ago
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Composite Roof Supplies Ltd has a 4.66 average rating from 886 reviews

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