Awesome experience ordering flags! I originally ordered 2, then a few days later found out I needed to order 2 more of the same design - After talking to the friendly online support, I was instructed to order 2 blank flags, call their support number and tell them to use the same design, and everything was setup in no time! The first order was delivered within a week and the flags look great! The flags, support poles and water weight all came in nice, convenient carrying bags with more storage compartments than necessary! Overall, very good experience from beginning to end! Highly recommend!