Donna
The flowers I received were not remotely the size of the photo or the colors or even the same flowers. I had them send a replacement arrangement and they told me they would send me a photo prior to bringing out (they did not). It was the EXACT same arrangement. Perhaps a little bit smaller. I gave BOTH arrangements back and requested a refund. They have not processed the refund yet and say they are "researching" it. There is nothing to research as I had these conversations over the phone already and in email. I was excited to try Floom and will not use again. I've already submitted photos.
3 weeks ago
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Floom has a 4.58 average rating from 11,727 reviews

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