In a time of pandemics and when the entire state of California is in a shelter in place order, I didn't think I would be able to find someone to send birthday flowers for me. Not only did Floom step up and arrange for the celebration bouquet (and who couldn't use some flowers these days??!!!) for someone who lives alone and could use a little cheer when his birthday happened during a quarantine, but when the florist was out of one of the blooms in the arrangement, they reached out to me to ask permission to replace with another flower. The level of customer services was outstanding. And the flowers were beautiful!!! Thank you Floom for making my brother's birthday a little nicer and a whole lot prettier.