Elaine O
FloridaTix were seem to be a very sales focused... but once they get your sale the after care service is very poor. I found the staff rude and condescending. I spent thousands of euro on Disney package for my whole family and put a deposit down for discovery cove.. when I rang to make my final payment for Disney package and as no longer finically in a situation to do the discovery cove trip (which was close to €2,000 for one day) and wanted to cancel it staff caused a lot of stress highlighting how I’d loose my deposit (which I was aware off) and actually were wrongly trying to include deposits I paid for my other package in This by adding all deposits already paid to total owed. Staff wouldn’t listen to me, they argued and talked over me kept telling me I was wrong when actually I wasn’t which they realized in the end. It took a two phone calls to sort out. The second staff member had a particularly bad attitude. It’s a shame they made what should have been an exciting day paying of a trip of a life time so the opposite...
1 year ago
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FloridaTix has a 4.82 average rating from 4,282 reviews

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