Enquired about next day delivery guaranteed due to a last minute holiday. Guaranteed by 9am if I paid £20. Agreed, ordered, paid almost £2400 for Orlando tickets. Told I'd get ticket and tracking information numbers once scanned and posted. Several emails and telephone conversations later in day I expressed my concerns about the lack of ticket numbers and tracking details. Assured no problems!! Be there by 9am next morning!!! Next morning, NO TICKETS! Royal mail tracking shows item expected from sender. As I had suspected on day of ordering, hence my follow up communications. NOT HAPPY! Rang, complained, got a call from manager stating my tickets had been sent and apparently lost with 11 other orders! I ended up with ticket numbers,. Two 2 hour queues in Orlando parks with a lot of hassle to try and get tickets as reference numbers at Disney did not exist. A complete disgrace! Upon my return I investigated with Royal mail. The package postal label wasn't even generated until after the collection driver had been and gone. Therefore impossible for next day delivery. I did receive delivery attempt made in my first day in Florida! Very useful. HAVING PREVIOUSLY USED ATTRACTION TICKETS DIRECT FOR 11 PREVIOUS TRIPS WITHOUT ISSUES, I CERTAINLY KNOW WHO I WOULD RECOMMEND!! AT LEAST BE HONEST WITH CUSTOMERS. WE ARE NOT FOOLS. NEVER AGAIN WILL I OR ANYONE ELSE I KNOW OF USE Floridatix EVER!!
1 year ago
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FloridaTix has a 4.82 average rating from 4,282 reviews

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