Doesent matter
Whilst trying on several pairs of jeans the partition curtain was thrust open when I was partly dressed, no explanation, just a look as if to say what are you up to which I thought was very odd at the time. A week later I returned to the shop to exchange the jeans and the same guy walked over whilst I was browsing and took away the bag with my jeans that I had paid for and said he would save them at the counter, again very odd and unacceptable treatment. I completed my exchange after all the pockets had been checked on the replacement jeans. I felt humiliated and demoralised with this treatment and will not shop there again. Is this what you call customer service. I have shopped at Frank Birds for a lot of years but would never go in the bottom shop because of the very same person!!!!!!!!!!!!!
3 months ago
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Frank Bird has a 4.94 average rating from 204 reviews

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