We ordered a storage bed December 2019. Lots of advice and guidance in the showroom to help colour material choice was much appreciated! Due to lockdown our building work completion was delayed, Furl kept our bed for what seemed like an age until we were finally ready for delivery. The delivery went smoothly, the team were great, despite it being a 2nd floor delivery and quite a warm day. The bed is just perfect, it looks amazing and is very comfortable. I did get a wool mattress protector for it. So pleased with our purchase and already checking out the sofa beds!