If I could give a 0 star review, I would. I saved up for years on minimum wage jobs during my studies for the trip of a lifetime. I was excited to book this trip with Gap360... then COVID happened. My treatment by the company since then has been appalling. It is money-grabbing and unethical. I was initially told I could only be refunded a measly quarter of my trip. I have since battled this, and sadly given up. Now, I have been charged a cancellation fee of nearly £600 for a trip that never even went ahead. That's hundreds of hours of work, and is vital money in a time of extreme financial difficulty. The cancellation policies this company have are ridiculous. You get charged a 50% cancellation fee if you cancel within TWELVE WEEKS of departure. Most holiday companies don't even require payment for trips until 6 weeks before departure. I can't speak to the trips themselves, but beware if you give your money to this company because if for some reason it doesn't go ahead or you have to cancel, it's likely you won't see a decent chunk of that money again. Gap360 is currently staying afloat with funds from customers that haven't received any of their services. Do not give them any of your hard-earned cash, find another, respectable company.
7 months ago
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Gap 360 has a 4.65 average rating from 920 reviews

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