Ordered door, website states you will be informed of delivery, not informed despite having email and phone no. Arrived damaged not fit for purpose after 4 weeks so informed garage door sale as instructed immediately. Sent photo as requested and then asked to send more photos which I did. Phone after a week to be told it being dealt with under warranty but not to worry because we can see substantial damage from photo. Another week goes by so I phone and now they want more photos as only damage to the front is covered, apparently your door can be wrecked at the rear but as long as front is ok that’s good enough. Long story short KEEP clear of this company, pay more for professionalism or you will have a damaged door and hole in your bank account like me. Shame on you garage door sale.
4 years ago
Garage Door Direct has a
4.4
average rating
from
173
reviews
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