Tracy Yeomans
We purchased 2 vouchers for a trip to Venice during the month of March. This was advertised at £89.00 per voucher but ended up at £189.00 per voucher for 3 nights from a regional airport. AFTER purchasing the vouchers we were told that there was only one date available for flights. We could not travel on this date and we spent the whole day trying to sort it out before eventually being offered another flight at an extra cost of £59.99 per person. We explained that we were totally dissatisfied and not prepared to pay a penny more. We have since twice filled in the cancel my voucher section on the GoGroopie website and have not even received so much as an acknowledgement. This is appalling customer services. We would like our £378.00 back.
7 years ago
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GoGroopie has a 2.63 average rating from 2,680 reviews

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