I am disappointment by the lack of customer service your company provides. I attended the branch in white heart lane to collect my online reservation. When I attended the staff member by the name of Steve stated one of my orders was incorrect even though I entered my registration onto the GSF website. Steve then went on to state the site generates parts not suited for my car and added items he thought was correct, picking the more expensive parts as I had only reserved the basic ones. Steve then went on to state my whole order was incorrect and attempted to charge me double what I had initially reserved online. I do not understand why your companies mistake, if there was ever one in the first place should be my problem to solve. I will never again purchase anything from GSF and will encourage family and friends to not shop at GSF again.
5 years ago
GSFCarParts.com has a
4.5
average rating
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