Fahrah Gulamhusein
The job was to service a gas fireplace which in essence was done however the fireplace is nowhere near its original standard and still only comes on after holding the gas on for a long time. Although we were told that that there may be more work required, I did not feel that paying £114 which is more than a 3rd of the cost of the fire itself was good value as we were not left in much of a better state than when we started although it wasn't working at all initially, hence the rating is not worse. The main issue is that when the fireplace surround was taken off, it was done with little care and we now have numerous black scratch marks in the middle of our living room wall which will have to be repainted, of course at our own cost.
8 years ago
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