I ordered the lip kit and the hair serum and they came within a few days, beautifully packaged as you'll see from the pictures. I was especially interested in the hair serum as my hair has been thinning postpartum. I've only used it once so far and the results have been astounding, my hair appears thicker, shinier, and healthier. Not only that, even when brushing my hair out I've noticed a massive reduction in hair falling out! And that's only with one use, so I happily anticipate more great results as I apply more treatments. As for the lip kit, the lip balm is heavenly. Soft and refreshing and silky. And the lip scrub leaves my lips feeling smooth and exfoliated :)