Yvonne Jarman
I have used Hermes for over 2000 deliveries and I have taken Insurance out when the value of a parcel was over £20.00. Well a customer of mine sent me a photo of a totally destroyed parcel and I then tried to claim from Hermes. The item I sold was Brand New and had not ever been taken out of the box albeit I purchased it for £39.99 20 years ago. It's photograph was the first time it had ever been taken out of the box. When sold for £30.00 I packed the box in a box with more bubble wrap - Sent the parcel with the extra Insurance to the customer. The customer photographed the item and sent me the photos it had by the look of it been run over. Now this is when you hit The Hermes brick wall Proof of item cost – Receipt – Bank or Credit Card purchase FROM TWENTY YEARS AGO - REALLY Photograph of Package before being posted Photograph of damage to item So anybody selling anything on eBay will NEVER be able to claim so I have been purchasing the extra Insurance for no reason whatsoever
4 years ago
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Hermes-Europe.co.uk has a 1.4 average rating from 38 reviews

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