I have used Hermes for over 2000 deliveries and I have taken Insurance out when the value of a parcel was over £20.00. Well a customer of mine sent me a photo of a totally destroyed parcel and I then tried to claim from Hermes.
The item I sold was Brand New and had not ever been taken out of the box albeit I purchased it for £39.99 20 years ago. It's photograph was the first time it had ever been taken out of the box.
When sold for £30.00 I packed the box in a box with more bubble wrap - Sent the parcel with the extra Insurance to the customer.
The customer photographed the item and sent me the photos it had by the look of it been run over.
Now this is when you hit The Hermes brick wall
Proof of item cost – Receipt – Bank or Credit Card purchase
FROM TWENTY YEARS AGO - REALLY
Photograph of Package before being posted
Photograph of damage to item
So anybody selling anything on eBay will NEVER be able to claim so I have been purchasing the extra Insurance for no reason whatsoever
4 years ago
Hermes-Europe.co.uk has a
1.4
average rating
from
38
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.