Anonymous
I paid extra for first-class delivery, rather than the free standard second class option. Four days later the order hadn't arrived. I contacted this company asking for a refund of the extra postage I had paid and received a surly response ignoring my refund request saying delivery within 1-2 days wasn't 'guaranteed' with first class delivery (something not stated on their website anywhere). So they begrudge refunding 77p - classy.
4 years ago
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