Kevin Stokes
Extra bedding and cushions were not included after being ordered months in advance. Our first night on the road and the heater didn't work (either on gas or electric).....was a bitterly cold night too. Kesh was very helpful and organised us a motel room for the next night as we didn't want to drive on unfamiliar roads at night. Had to change our itinerary to go to pick up the second van. The second van was smaller than the first, but suited us driving on narrow roads through many villages and towns. 6 weeks later.......heater in van No 2 packed up. Kesh to the rescue again delivering van No 3 to us. (3rd time lucky??) We were very disappointed that our plans got changed again, as we had been really interested in visiting the Spitfire Museum that day - so we packed down instead making the swap over easier. Van No 3 lasted the rest of the holiday (2 weeks) with no problems. The 2nd and 3rd vans were very economic and ran well. Kesh went above and beyond to help us with any teething problems via phone calls or sms messages, (incl replacing vans etc). Tip for management:- Before hiring vans out at anytime during the year, a more hands on approach to regular maintenance (heating and cooling) should be undertaken, because it certainly is not being done at present.
3 years ago
Read Campervan Tours  Reviews
Campervan Tours has a 4.84 average rating from 190 reviews

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