Very poor customer service when i alerted them they had sent me the wrong colour roof. I ordered blue and got green, which was odd as it wasn't an option to order a green one. I wasn't asking them to send another one out. I was very reasonable and wanted to let them know so in future they could make sure they check the orders before sending them out to avoid unhappy customers. I sent photos of the baby blue colour that is advertised on their website and pictures of the one i got and you could see clearly that it was green, not blue and they were arguing with me telling me i had been sent the right one and that the colour varies depending on what device you use! What a joke! Thats the thanks I got for trying to help them out hahahaha! F.A.O hugglepets reply, I did not receive the correct colour roof. I ordered baby blue as, as shown on your website, as ive already explained and got green as shown in my pictures so seems like you're calling me a liar! The colour does not vary on any device, thats a massive cop out and stupid thing to say!
2 years ago
HugglePets has a
4.7
average rating
from
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