Anonymous
I’ve yet to receive my items (ordered on the 20th Nov). It’s not clear on the site what the dispatch time it for items- whilst it does say “some items have longer dispatch times” it’s not clear on an individual basis. Having ordered just a candle I assumed this wouldn’t fall under this category. As I’m buying this as a gift and need to post it onto my sister in time for Christmas, I was worried it wouldn’t arrive in time (despite ordering it over a month before Christmas) so I emailed to find out an estimate dispatch or delivery date. They weren’t able to give me one. Not great customer service in my eyes. I’d rather be given a worst case expected delivery date and work around that, than just be in the dark on this. Fingers crossed I get my items in time, otherwise they’ll be sent back.
2 months ago
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HUH. Store has a 4.64 average rating from 1,645 reviews
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