Anonymous
Lovely products but delivery (still waiting for my package 2 months on) is ridiculous, and customer service is mediocre. I've had a couple of emails go unanswered and when I do get a response it is never apologetic despite the huge delays in receiving the item. This has seriously put me off ever ordering from the website again. I do understand that the shipping delays are due to Brexit, but I have had several orders from Europe that have arrived on time with no issues. It is the lack of communication that grates me.
2 months ago
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HUH. Store has a 4.63 average rating from 1,682 reviews

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