Emails x3 ignored. Impossible to get in contact with. order placed 23rd Jan and no contact since nt even an aknowledgment. Although money has been taken. no telephone number , emails ignored and no product - i recomended this shop to a friend as i have visted in person and it is lovely but clearly their customer service is somewhat lacking for online. which is hugely disapointing and we have a important birthday present that is AWOL with absolutely no idea if/when something may arrive and no way to contact as emails not responded to