Helena
I don't normally write reviews, but I have now lost my patience with the lack of responses from Huh directly. As with most of the other more negative reviews, I too ordered in January with most things noting a delivery time of up to 5 weeks. At the 5 week mark, I hadn't heard an update, so contacted Huh. Jack explained the issues they'd had with Brexit, and I was understanding of the delays, that was 2 months ago. I was then told at the beginning of April, everything had arrived, then when I finally received tracking, realised it was only a part shipment. There was then issues with the part shipment, a missing item, and something else was a different colour. I was told the remaining items would ship w/c 3rd May, I even followed up and received confirmation of this from Jack on the 30th April, however I still haven't received them, I've had no responses to my emails and no update as to where the rest of my order might be. I don't really mind things are delayed, and get the impact Brexit had on shipping things from Europe, but the slow or complete lack of responses is so frustrating and the fact that I am having to chase is becoming increasingly annoying. Please can someone just get back to me, with an honest and realistic update on when I can expect to receive the remaining items in my order.
4 months ago
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HUH. Store has a 4.63 average rating from 1,848 reviews

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