Anonymous
Slowest delivery service ever!!!! Order number #27572 I placed an order 10 days ago, and standard delivery I choose was 1-3 day delivery. I emailed after waiting 5 days, no reply, contacted on instagram DM the day after, no reply Live chatted 1 week after since I placed an order, explained why I was live chatting, even the parcel never shipped after one week, no apologies just said it’s delayed because of the Black Friday sale... If you can’t deal with the busy situations you shouldn’t do any deal or advertise and when customer is waiting for the parcel longer than what they should maybe you could say at least “sorry” or “thanks for waiting” ? I was told I should have got my parcel 1-2 days ago, and still no show. Tracked my package and it’s still in London depot...
2 years ago
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