If I could give 0 stars I would, but unfortunately I had to give at least one. I ordered “heated socks” because we have terrible winters here and have a farm, it was for a Christmas gift. It is now early February and I’ve received NOTHING. Mind you, I had emailed them multiple times before only to finally receive an email back after weeks with them telling me my order was delivered. I live off the road in the country where none of our other packages showing up daily got stolen, this one definitely never made it to my house. So finally they tell me they’ll re ship it. It’s been close to another month since that email, my package hasn’t left a facility in China since January 26th and it is now February 8th. Never shop from this company, not only do you not get your packages you paid an arm and a leg for, they don’t seem to care to get back to emails with genuine concerns.